The connector serves synchronized translations from local WordPress transients and your normal page cache. A visitor does not wait for a central translation request.
Help & support
Find the answer or bring the issue to us.
Start with the setup guides and common answers. Customers open tracked support tickets from their dashboard when they need account-specific help.
Common questions
Resolve the frequent setup issues first.
Each answer follows the current Laravel and WordPress connector architecture.
Laravel keeps the authoritative translation, version and review history. WordPress keeps expiring revision-aware cache entries, not permanent translated posts.
Yes. FriendlyTranslate keeps SEO titles, descriptions, slugs, Open Graph content, image ALT text, breadcrumbs and schema fields separate from visible page copy.
The platform routes machine translation through Google Free or Microsoft. You can add OpenAI, Gemini or Grok polishing before quality checks and central storage.
The connector detects the published update, extracts and hashes changed strings, uploads a secure content event and synchronizes the new translation revision in the background.
The connector includes handlers for WP Rocket, LiteSpeed, W3 Total Cache, WP Super Cache and SiteGround. Other cache tools can use the translations-updated action.
When you open a ticket
Include evidence that shortens diagnosis.
- 01
Name the affected website and language. Include the source and translated route.
- 02
Describe the expected result. Tell us what happened after the content update or synchronization.
- 03
Add status details. Include cached revision, last sync result, provider test and relevant timestamps.